Greetings.

Media relations, when done right, is the way to build a brand. But when done wrong, it can come back to bite you. We'll examine that issue this time. After last month's piece proclaiming advertising dead as a brand builder, I was asked about who has done it right. See the short case study in our second article.

Let's get started.

Cordially,

Harry Hoover
harry@hoover-ink.com

P.S. I'm going to send you a bag of cookies from my new client Charleston Cookie Co. if you are one of the 10 readers randomly selected to receive them. Just use the newsletter's edit profile feature to give me your most up-to-date contact information, including a mailing address, so I can send the cookies.

Ink Briefs
Viral marketing is a great way to spread the news about your company or product. Unfortunately, it is not quite as infectious as West Nile virus. It takes creativity and planning to make it happen. Here's an article at Brandchannel that discusses viral marketing in more detail.



One of the reasons I mentioned in the main article for doing a news release was to help search engines find you. PR Maven Marcia Yudkin has written a nice piece on optimizing news releases for search engines. Read Marcia's article at AboutPublicRelations.



Sometimes you need an idea but your mind - like a utility during a blackout - just isn't generating anything. That's where Idea Site For Business comes in. Its visitors send in marketing and creative ideas that have worked for them. Browsing through them is often enough to get the old gray matter going again. Here is one idea from the site.

"Got a hot prospect meeting in the near future? Send the prospect a "pre-meeting survey" by email the week before. Ask them to email you the answers to specific questions (i.e., customer's needs, concerns, budget, time constraints, etc.). Target your presentation to answer these questions and you stand a better chance of speeding up the sales process and landing a new client."

Find more thought starters at Idea Site For Business.



File this under media relations ideas we had rather not see. Playboy has boosted its advertising and media relations program to help increase flagging circulation. It has announced it is going to war with Wal-Mart over an in-store distribution ban of men's magazines. The publication has been promoting that it will seek Wal-Mart employees for a nude pictorial in an upcoming issue. I don't know about you, but for me this conjures up frightening images of elderly Wal-Mart greeters. Here is more on that story.




About Hoover ink PR

Hoover ink PR helps position businesses that are serious about their success. Then, we craft and deliver bottom line messages that ensure it.

Who are we? We're a marketing communications firm with more than 25 years experience in providing services to financial, high tech, real estate, tourism and consumer products companies.

From employee relations and media relations to collateral material and e-newsletters, we develop the programs and communication tools that will differentiate you from your competitors. And that's the bottom line.
 
  When News Releases Go Bad

Recently, I ran across a news release that had been placed on a paid wire distribution service. It was so bad that I felt compelled to share it with you in hopes you will never, ever write anything like this and send it out.

Now, many of us, have been forced from time-to-time to write a release that contains so much jargon and so little news that we cringed when we mailed it. There may actually be some news in the offending release I mentioned, but I have struggled to find it.

Before we review it, let's discuss the whys and wherefores of news releases. We send out releases for a number of reasons, some of them actually having to do with the press. We send them directly to customers and allies as a way to alert them to something happening at our company.

We use them as a motivational tool for employees, for instance to announce new hires or promotions. We distribute them via one of the paid wire services in order to help build an online database about our company in the hopes that someone using a search engine may find us. Finally, we use them in hopes the media will actually publish them!

Releases, in order to achieve our objective of being published, must contain news. They must grab the editor's attention quickly. They must be of enough interest to compel further reading. They should be brief and free of jargon, so that we don't waste the media's time or tax their ability to understand what we are trying to say.

Releases are not the best way to get publicity, but we'll talk about that another time. I have changed the names of the companies involved to protect them from further embarrassment. Without further adieu, let's go to the release.

Here's the headline: "Award-Winning Multidisciplinary Design Firm Delivers Value-Added Client Services with (Deleted) Building Information Modeling Strategy".

Huh? I'm still scratching my head over all the modifiers. Now, a brief portion of the body of the release:

(Deleted), one of the nation's largest diversified architectural consulting firms, has differentiated its practice by developing a multidisciplinary approach to design that is made possible by the firm's innovative use of building industry solutions developed by (Deleted).

Headquartered in (Deleted), with offices across the United States, (Deleted) has expanded its core design services to include sustainable or "green" design analyses, facility management strategies, and virtual environment and graphic design services for workplace, retail, and community clients. To successfully deliver such a broad range of services, (Deleted) adopted the (Deleted) building information modeling platform after evaluating competitive software solutions. In an innovative current project for (Deleted), (Deleted) has used this (Deleted) strategy to address clients' strategic building lifecycle issues while completing construction documentation more quickly and accurately. "(Deleted) provides us with a competitive advantage," said (Deleted). "We can address design decisions and revisions more fully and more quickly than we have ever been able to before. Not only can we offer our clients greater speed-to-market and fewer change orders, we can also deliver daylighting, visualization, facility management, and other services to differentiate ourselves from other architects."

Spank me if you ever see a release like this with my name on it. For more on this subject, see this article on news writing.

  When Advertising Goes Good

Volvo presents a good, although not perfect, example of taking advantage of public perception generated by positive media coverage and building upon it in advertising. This Swedish company introduced the first automobile safety belt in 1959, and later invented the three point shoulder/lap safety belt.

However, when it began selling the cars in North America, the company advertising focused on its durability. Volvo got so much publicity from its safety belts, that it eventually backed into the "safety" position in its advertising. In 1996, Volvo won the prestigious Grand Prix at the International Advertising Festival for its ad that had no copy. It was a simple visual of a safety pin bent into the shape of a Volvo.

Of course, there have been some dunderheaded moves at Volvo since then that have hurt the brand. Volvo introduced a convertible. Now, explain to me how that fits the safety position. And they have introduced a series of performance cars. Again, I ask you, what were they thinking?

Harry, you're saying, they just want to expand their offering so they can sell more units. Consider this: there are an estimated five million "soccer Moms" in America who are keenly interested in safety. Volvo sells about 100,000 units annually in the US. Do the math.

See the Volvo ad here.