Volume 1, No. 3
December 3, 2002
 
Hello. Most agency principals are tireless seekers of new ideas. They just can't get enough and the busiest among them make the time to read books and articles because they require raw material - the constant inflow of fresh perspectives - to achieve and become what they want. Read on to see what some of your peers are reading now, plus you'll find suggestions for other 'idea fuel' to power your ongoing success.

Joe Grant
joe@joegrantconsulting.com

P.S. You're welcome to forward this to your colleagues or they can click here to subscribe - it's free.

 
     What Agency CEO's Are Reading
  Successful agency CEOs know they can't generate fresh solutions without a constant stream of new input. We did a fast email survey to see where they're getting idea-material these days. Here's what your peers are reading:

Alan Maites of Robinson & Maites, Chicago reads Patrick Lencioni (The 5 Temptations of a CEO, The 4 Obsessions of an Extraordinary Executive), and found Selling the Invisible by Harry Beckwith and Good to Great by Jim Collins to be particularly inspiring. Tom Sullivan at Princeton Partners, New Jersey recommends The 21 Irrefutable Laws of Leadership by John C. Maxwell - "good basic reminders to practice in an agency setting."

The management principles about people and simplicity in Good to Great also get high praise from John Ketchum at Loeffler Ketchum Mountjoy, Charlotte. And he recommends Business - The Ultimate Resource, a huge reference book that is a tremendous value even at 60 bucks with over 2000 pages of excellent best-practice articles on almost every management subject.

Jim Schnurbusch holds the reins at The Hughes Group, St. Louis but could probably also handle the yoke of a B-24 since he recently finished Stephen Ambrose's The Wild Blue: The Men and Boys Who Flew the B-24s over Germany. "It relates well to our agency business: you never really know what you'll encounter; persistence leads to success; have a specific mission and do it well; and focus, focus, focus." He also recommends Emotional Branding by Marc Gobe. "A terrific book about the role of emotion in a brand's success."

Other recommendations: Gail Krieger of Krieger Associates, a DRTV media management firm near Philadelphia, suggests Bobos in Paradise, Culture Matters, and Who Moved My Cheese. Howard Tripp, Tripp Advertising, Minneapolis says Secrets of the Vine helped him realize "...my agency is not who I am nor what is most important for me to be successful at. Very challenging and inspiring at the same time." Carolyne Smith, of PPO&S, Harrisburg says the book she returns to time after time is Creative Management by Bill Marsteller. Her latest 'ah-ha' book is American Attitudes: Who Thinks What About The Issues That Shape Our Lives. And Leonard Cohen of media agency Kelly Scott & Madison, Chicago tells us Leadership A-to-Z by James O'Toole gave him loads of insights into how he can better lead his company.

That's what's interesting about these recommendations - most of them inspire better management and leadership. These agency principals know it's essential not just to work IN their agencies, but to work ON them (and themselves) too.
 

 
 
  More Idea Fuel

Another source of agency improvement ideas is the Articles bank on our website. You'll find essays and how-to's keyed specifically to the agency world: client relationships, management and leadership, new business, operations, and people issues. Here's a sample with a link to take you to our articles section.

What Should Agency Management Teams Do?

"If the same discussions are held again and again in your agency meetings, there's something very wrong with the decision-making abilities of the attendees. There's no excuse for that kind of behavior on your management team. "Like gunslingers in the Old West who had to check their pieces at the door, everyone on your team walking in to an executive meeting should hold true to SIO - Solve It Once. If they continue to make the same management errors again and again they should be replaced, retrained, or retired. Make them resolve not to re-solve." Click here to go to the article section.

Fire Truck New Business

"You hear the siren then the scream of the horn and soon the fire truck careens past, often to a false alarm.

"Remind you of anything? To me it's like panicky agencies these days scrambling for new business: "Full speed ahead! We've got to get another account in here RIGHT NOW!" It's fire truck new business. And it doesn't work.

"An effective new business program, like most communication efforts, is a process, not a project. Projects start and stop, processes are continuous strategically conceived actions designed to achieve specific goals. Just like we tell our clients: Don't expect to move product with just one ad now and then. You need frequency, a campaign. There are several ways to make your new business program a strategic process. Here are some dos and don'ts:" Click here to visit our articles section.

Other articles you might want to scan: The Agency CEO's Job Description, Who Needs Conference Reports?, and How to Keep Your Clients Happy. All available at Articles on our website.

Happy idea harvesting!


 


 
New! Two New Booklets from Grant

Understanding & Protecting Agency/Client Relationships - how to keep your clients happy, understand their expectations, and continuously improve the relationship. Published by AAAAs. A Client's Guide to Choosing a Direct Response Agency - written for clients, it's indispensable for agency staff, too. Covers key decision points when changing agencies, advantages of specialized DR vs. general agencies, and includes evaluation checklist for clients to judge current and prospective agencies. Order & more info.

 

Use Your Ears
How about listening to the Wall Street Journal or The New York Times during your daily exercise? That's what we do courtesy of Audible.com, which has a nifty way of delivering daily business periodicals and books of every sort via MP3. A terrific resource, relatively inexpensive, easy to use.

 

The Biggest Bookstore
All of the books mentioned to the left can be found at Amazon, of course. Their 'look inside' feature solves the yearning bibliophiles have to scan the contents, read the jacket flap, and even read a chapter or two. No more buying a book blind. If they could just deliver a cafe latte while browsing...

 

Free Marketing Savvy
For marketing know-how pieces that are both strategic and tactical, check out MarketingProfs. It's full of juicy stuff: How to Write an Award-Winning, Sales-Kicking Creative Brief, Mona Lisa Your Branding, and a nuts 'n' bolts piece called 8 Ways to Make Your Direct Marketing Copy Work Harder. Prepare to sign up with your email address but that's all there is to it, no cost or obligation. It's a good resource.

Speaking of good resources, friend Harry Hoover publishes a monthly e-newsletter that is loaded with actionable marketing communication and PR ideas. Subscribe to Think .

 

Client Brief Details
You're reading a complimentary electronic newsletter with insight and comment for agency principals and senior management teams based on the consulting experiences, workshops, and articles of Joe Grant. Copyright 2002 Grant Consulting Associates, Inc. All rights reserved. We encourage sharing in whole or in part if copyright and attribution are included.


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About Grant Consulting
Grant Consulting, formed in 1992 by Joe Grant, is a consultative resource for advertising agency principals who want to improve their agencies. The Chicago area firm works exclusively with agency senior managers to help them discover and then reach their full potential. Contact us at:
 
Grant Consulting
847-726-9898.
joe@joegrantconsulting.com
www.joegrantconsulting.com
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