THINKing

Sprint To Customers: You’re Fired!

Sometimes businesses need to suck it up and fire patrons who don’t fit the best customer profile. If you have a clearly delineated positioning statement that outlines your market, you’ll know who to fire. Congratulations to Sprint who told 1,000 of its overly demanding customers to find another cell provider. Read all about it:

Sprint Says, “You’re Fired!”

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