Brands Still Matter

July 29, 2011 on 2:07 pm | In Advertising, audience, Brand, Branding, employee communication, Marketing | No Comments

I just ran across this piece, Why Brands Don’t Matter Anymore, by John Jantsch, who knows his marketing. But I have to disagree with his headline, which was probably written to create a hint of controversy. (If you read the piece, you’ll see that he and I don’t truly disagree on this topic.)

7 Strategies For Employee Communication Through Social Media – Part 2

May 19, 2011 on 8:30 am | In Blogs, communication, content development, employee communication, My Creative Team, RSS, Twitter | 1 Comment

We talked in Part 1 about the first four strategies for utilizing social media as an employee communications tool:

  • Establish Clear Ownership
  • Use Protected Twitter Accounts
  • Use RSS Feeds
  • Develop An Internal-Only Blog

Here’s Part 2:

Bring Social Media Reports To Regular Meetings

7 Strategies For Employee Communication Through Social Media – Part 1

May 17, 2011 on 8:30 am | In Blogs, communication, content development, employee communication, FaceBook, My Creative Team, RSS, Social Media, Twitter | 4 Comments

Social media has come a long way in the last five years. Once used to kill time and stay entertained, the social web is now deeply ingrained in the day-to-day operations of businesses large and small. Communications is no exception – in fact, it’s one of the premier uses of social media in the corporate environment. Instead of relying on outdated bulletin boards and impersonal memos, tech-savvy executives are now using online tools to communicate more quickly, more personally and more effectively.

Links – 6/16/2009

June 16, 2009 on 8:12 am | In Email Marketing, employee communication, Journalism, Marketing, Search, Social Media | No Comments

Here are a few items My Creative Team is reading.

Email Ranks High In North AmericaAccording to Epsilon’s Global Consumer Email Study, conducted by ROI Research, the survey of over 4000 consumers in 13 countries finds that Email remains a mainstay communication, showing that 87% of North American(and 74% of European respondents are more likely than their peers in APAC to use email as their primary online communications tool.

HR & Marketing: You Need To Talk

February 23, 2009 on 1:24 pm | In Brand, Branding, communication, employee communication, Marketing | 1 Comment

With corporations looking for ways to cut costs, I have an idea that will pay off in both the short- and the long-run. My idea involves how to make sure you have great employees. Don’t fire them randomly. First, get rid of the employees who don’t live out your brand values.

Dusty Archives – February 2009 Edition

February 20, 2009 on 10:04 am | In Advertising, Brand, Branding, Customer Service, employee communication, Marketing, New Business, Referral Marketing | No Comments

From time to time we sort through the archives of THINKing to resurrect gems that you may have missed. Here are a few that we recommend.

It’s The Relationship, Stupid – I don’t care how you slice it, when it comes down to fundamentals, business is all about relationships. Ignore this truth at your own peril.

Top 8 Links On The Business Value Of Twitter

September 1, 2008 on 9:57 am | In Blogs, Buzz, Customer Service, employee communication, Marketing, Twitter | 6 Comments

A few months back THINKing took a look at the tactical business use of Twitter. There are naysayers who think that Twitter – and social media for that matter -has little business value. I disagree. It can be an excellent tool for customer service and employee communication.

Great Employees = Happy Consumers

July 14, 2008 on 4:09 pm | In 28078, 28202, Brand, Branding, employee communication, Marketing | 4 Comments

Companies spend millions of dollars each year identifying their brand, and then communicating their brand promise through various media. Employees are the primary “media” in the majority of brand contacts. Raise your hand if you think a majority of your employees understand your brand promise well enough to live it and articulate it clearly.

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