Tap The Crowd

September 29, 2011 on 2:59 pm | In Consumer Behavior, crowdsourcing, listening, Marketing | 1 Comment


Photo credit: Piresco from morguefile.com

We talk a lot about listening, and some companies are beginning to give it a try. But, too often, the company doesn’t really hear because it is too focused on what it wants, not what the customer is asking for. At other times, companies get customer input but don’t ferret out what a customer really wants.

Creativity 2011 – Week #39

September 26, 2011 on 9:44 am | In Creative, Creativity, My Creative Team | 1 Comment


Photo credit: lukeok from morguefile.com

Better Brainstorming - How do you lead a brainstorming meeting? First, forget about the box that, according to generally accepted brainstorming practices, you’re supposed to be thinking outside of.

Netflix’s Corporate Seppuku

September 19, 2011 on 2:55 pm | In Brand, Branding, Customer Retention, Customer Service, dumbass marketer, issues management, Marketing, PR | No Comments

It’s good that Netflix has a red background on its logo. That way the blood doesn’t show from its self-inflicted wounds.

Creativity 2011 – Week #38

September 19, 2011 on 8:30 am | In Brainstorming, Creative, Creativity, Innovation, My Creative Team | 1 Comment


Photo credit: anitapatterson from morguefile.com

Getting Started - Whether we plan to create a performance, composition, essay, or mousetrap, we have to launch our project and work on it regularly.

Need A Brilliant Idea? Steal It - When you can borrow and build off of ideas from other entrepreneurs and companies, do it.

Top 5 Social Media Posts

September 15, 2011 on 8:04 am | In content development, My Creative Team, Social Media, Writing | 1 Comment

In case you missed some of our earlier posts about social media, below are our Top 5 social media posts. Hmmm, there seems to be a trend.

Top 10 Story Starters For Blocked Bloggers - Are you blogged out? Got writer’s block big time. So big even my previous post on writer’s block didn’t help? Never fear, your doctor of creativity is here. I have some big time block busters.

A Time For Print

September 14, 2011 on 2:40 pm | In Brand, Content Marketing, Marketing, Print Media | No Comments


Photo credit: mconnors from morguefile.com

Marketers have a tendency – like pendulums – to swing too far in one direction and then reverse course. In my estimation, most marketers are too far on their swing toward digital delivery of marketing information. There are some marketers who understand there needs to be a balance and that printed material can be used very effectively to make that tangible connection with customers.

Creativity Boost #2 – Urban Photo Adventure

September 13, 2011 on 8:42 am | In Creative, Creativity, My Creative Team | 2 Comments

This is the second installment in our series, Creativity Boost. Go here to read Creativity Boost #1. Today’s boost is about an urban photo adventure to inspire your creativity, and we’d like to see examples of your work. So, let’s use the Flickr tag creativityboost.

Creativity 2011 – Week #37

September 12, 2011 on 10:07 am | In Advertising, Brainstorming, Creative, Creativity, Innovation | 1 Comment

To Cultivate Innovation, Work Like An Artist - How do we put ourselves in a frame of mind where we can receive inspiration when it comes to us? Think like an artist.

Writer’s Block: How To Break Through – Sometimes to break writer’s block, you need to start at the end and not the beginning.

I Heard That!

September 10, 2011 on 6:14 pm | In Customer Retention, Customer Service, Marketing, My Creative Team, Social Media | No Comments

There are still a lot of companies that haven’t yet figured out – or worse, don’t care – that social media is a great way for them to monitor the mood of their customers. But some – like Olay – really  get it. My wife read about a new Olay product and began looking for it. Turns out the product is not fully into the distribution channels yet.

Creativity 2011 – Week #36

September 5, 2011 on 6:59 pm | In Creative, Creativity, Innovation, My Creative Team | 1 Comment

Creativity Not As Well Received As We Think - Using creativity to solve problems is usually encouraged and championed as companies’ secret to success. But researchers have questioned whether people actually welcome creative tastes with open arms.

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